Hello, I made an order from Shein on 2/11 and it’s stuck in transit in LGG since 7/11 the delivery time frame was 14/11 - 18/11. My parcel number is C24110206842444. My Logistic provider doesn’t have any information about it since it hasn’t arrived in the territory.

Hi there I was wondering if you can help me. I ordered things from SHEIN and I have been tracking it the whole time. Its been stuck in transit in Hong Kong for 11 days and is meant to arrive this week. I have ordered there before and I live in New Zealand and it has not taken this long before. please help I'm not sure him gonna get it.
Tracking number
555950343384

Can someone explain me this situation? My tracking number is RP759843685CN

[Beijing] to leave [Huangcun station], [next] Guangzhou International (transit)
2019-12-03 02:07:03
[Beijing City] [huangcun station reaches] (transit)
2019-12-02 13:03:11
[Beijing] to leave [international mail transport department], [next] Huangcun station (transit)
2019-12-02 11:39:19
[Beijing] to reach [the Ministry of] international mail transit (transit)
2019-11-30 19:06:15
[Beijing] to leave Beijing International Post [], [next] Department of international mail transit (transit)
2019-11-30 18:58:57
[Beijing] [Beijing International Post] returned, notes: security returned
2019-11-29 12:50:01
[Beijing] airline has to pay transportation
2019-11-26 08:08:32
[Beijing] to reach [Beijing] exchange station (transit)
2019-11-26 07:18:35
[Beijing] to leave [Beijing] exchange stations, switching stations next [Beijing] (transit)
2019-11-26 07:17:33
[Beijing] to reach [Beijing] exchange station (transit)
2019-11-25 19:54:31
[Beijing] to leave Beijing International Post [], [next] Beijing switching stations (transit)
2019-11-25 18:39:48
[Beijing] [Beijing] Post International has been exported straight seal
2019-11-25 04:42:27