Security check returned twice

Asked by Giannis | 5/5/2016 4:23:00 AM

My tracking number is RI931493035CN. I ordered a tempered glass for my smartphone but the security check didn't approve it twice. What happened? Can you approve my delivery?

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1 Answer(s)

Steven 5/6/2016 1:41:33 AM

Hi Giannis,

Don't worry. I think there is no problem to send a tempered glass for smartphone. Sometimes, it's not your parcel having problem to pass the security check but one of the packages together with yours couldn't pass the custom scan.

I think it has passed the security check the second time.

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