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Sent parcel to China instegs of USA

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This is regarding tracking number LY006990643SE which seems to be stuck at China Post Customs.
It has been sent to the wrong country, the adress is a US adress. Could you please send it on to USA, that id change country from China to USA?
Kind regards
Susan Grant

8 Answer(s)

Hi Susan Grant,

It's from China to the USA now.

Number: LY006990643SE
Package status: In transit
Country: Sweden -> China
Destination:
2021-06-21 16:45 Shanghai, sent to the carrier
2021-05-27 04:53 Stockholm, Departure from the Foreign Export Swap Office (not yet arrived at China Post)
2021-05-27 04:53 Stockholm, leave the Stockholm Processing Centre
2021-05-27 04:53 Stockholm, Stockholm has been exported straight
2021-05-25 18:46 Sweden, Sweden has received
Hi
Has my package LY006990643SE been sent on to USA as agreed? There is no tracking information after arrival in China instead of USA.
Kind regards
Susan Grant
Hi Susan Grant,

You'd better contact PostNord Sweden to reflect the problem and check it for you.
Hi

PostNord Sweden can’t do anything about a parcel that is stuck in China customs, they told me to contact you! Please advise of what you have done with the parcel with tracking ID LY006990643SE
Kind regards
Susan Grant
Hi Susan Grant,

It's hard for you tco contact China Post from Sweden. We are only a tracking platform for packages. What we got is it's planed to leave China and not sure the destination. PostNord Sweden should contact China Post for you as they are the courier that is in charge of delivering the package for you.

As you requested I spoke to PostNord. They however have no information and cannot do anything since the parcel has arrived in China and is in care of China Post. So please advise what you have done with my parcel? It has not been delivered.
LY006990643SE
Kind regards
Susan Grant
Hi
Could you please give me the status of LY006990643SE which you have sent off from china?

Kind regards
Susan Grant
Hi Susan Grant,

As it has been over two months that it's still not delivered. You need to let PostNord Sweden to compensate you. It has the chance of lost.

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