Shipment been held.

Asked by Marant | 3/19/2021 8:02:28 AM

Hi,

I sent a package to China, but it's been held in customs. I would like to know if there is any release date please? The tracking number is: CH127890609US. Thank you!!

1 Answer(s)

Daisy | 3/21/2021 8:19:13 PM Reply

Hi Marant,

If it couldn't be released in a week, it should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

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