Asked by cboulia | 12/14/2016 9:56:13 AM
Sam 12/14/2016 8:46:28 PM
As it's sent by using ePacket, it should be arrived within 15 days. It's not normal. If it couldn't reach in the next week, you'd better let the sender contact China EMS to ask what happened to it.
cboulia 1/4/2017 7:58:09 AM
Hello, I still have not received my package mailed 11/19/2016 from China to US (tracking # LK077016863CN) and now when I use the tracking tool I don't see the package at all.
How can I contact China EMS?
Sally 1/4/2017 8:11:29 PM
I found your package was delayed in China for many days. It left China on Dec. 28. So, you may get it in the next week or the week after the next.
Tracking result from USPS:
Origin Post is Preparing Shipment, We have received notice that the originating post is preparing to dispatch this mail piece.
CHINA, GUANGZHOU EMS, Processed Through Facility
It's hard to contact EMS if you are outside China. +86 10 11183 is their number. But English service is hard to get. If you could let one of your Chinese friend help to call, that's better.