I made request on 2/4/2019 to Saudi Arabia. Till now I didn’t get the shipment. What is the problem?. Why it is delayed ?. Tell the reason for that. This creates problem to me. What is the status of shipment ? . I need proper response. Update correct status of the shipment. When can I get ?. I really disappointed for this shipment. From 5 April 2019 to till date the same status of shipment.

Dear Sir or Madam,

I am writing to request verification of a shipment that was declared as originating from China and shipped via ePacket. The shipment details are as follows:

Tracking Number: ZA00240027501

Sender: Christina Wong

Address: No. 3 Qunhua West Road, Jinjiang City, Quanzhou City, Fujian Province, 362235, China

Recipient: Natalia Zavorotniuk

Destination: Działdowo, Poland

Declared Item: E-Bike

Declared Value: $845 USD

Weight: 42 kg

Attached are the shipping label and commercial invoice for your reference.

Due to the unusually low-cost shipping method (ePacket) used for a large and heavy item like an electric bike, I have concerns regarding the authenticity of the shipment and documents. I kindly request that you confirm whether this shipment has been registered with China Post and cleared by China Customs, and whether the sender and shipment data appear to be legitimate.

Thank you very much for your assistance. I look forward to your response.

Hello,
I'd like to request an update regarding CY027770360CN
its been stuck at airline departure for a week, please advise.
Thanks!