Shipment to Canada was failed - Try again?

Asked by ENGEE | 9/1/2018 10:50:52 AM

Hello!
I was supposed to receive a package from China Post and I was out of town while they were attempting delivery.
Can you please re-deliver? I will provide you with my tracking information.
Also, is there a way to not have to sign, and to have it left in my mailbox?
Thank you!

3 Answer(s)

Daisy 9/1/2018 10:40:59 PM

Hi,

When it's in Canada, it's delivered by Canada Post. You need to contact Canada Post to ask for a re-delivery.

Engee 9/1/2018 11:44:26 PM

Hi Daisy,

The tracking states it has arrived back to Beijing on August 27th.

The failed delivery attempt was on August 20th.

Daisy 9/2/2018 11:37:16 PM

You need to contact the sender to deliver it again to you when he receives it. China Post couldn't deliver it again to you directly.

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