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Status of LZ281721575CN is delivered, but it Isn't. How can that happen?

Asked by Michael | 9/9/2020 9:43:46 AM

Hello!
Today I received a notice via Amazaon, that the shipment LZ281721575CN was successfully deliverd into my Packstation 120 in 32683 Barntrup, but it isn't.
How can that happen, and where are my goods at the moment?
Regards,
Michael

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1 Answer(s)

Daisy 9/10/2020 7:01:44 PM

Hi Michael,

If it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact DHL Paket in to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

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