Hi Katrina,

It's waiting for you in China to pay tax now. You can use WeChat to finish payment. Just search 'ems 邮件代理报关' from WeChat Mini Program（微信小程序). Then, click '缴纳税款' to pay.

Tracking Number: EP461707677NZ
Package Status: In Transit (49 days)
Country: New Zealand -> China
2025-08-17 10:58 Guangzhou City 51040075, waiting for users to pay taxes
2025-08-17 10:16 Guangzhou City 51040034, Email left [Guangzhou International Exchange Bureau] and is being sent to the next station
2025-08-16 02:29 Guangzhou City 51040034, Import Exchange Bureau retains
2025-08-13 14:13 Delivered to the carrier
2025-08-12 12:57 Leave the Foreign Export Exchange Bureau (has not arrived at China Post yet)
2025-08-12 12:57 Arrival at the overseas export exchange bureau
2025-08-16 10:56 Held for clearance, Your item is currently being held for clearance
2025-08-16 10:56 With border agency, Your parcel is with overseas border agencies for processing.
2025-08-16 02:29 Processing at international depot, The item is being held at the international gateway for further processing prior to delivery. The recipient may be contacted to facilitate delivery arrangements if required Insufficient / incomplete / incorrect documentation. - Item held; waiting for further action/information.
2025-08-16 02:29 International arrival, Your item has arrived at its country of destination
2025-08-15 14:37 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-15 14:37 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-15 14:37 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-15 13:58 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-15 08:52 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-14 06:54 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-14 06:54 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-13 22:52 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-13 17:00 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-13 13:57 In transit with airline, Your item is being transported by the airline to its overseas destination
2025-08-12 12:57 International departure, Your item has been processed and cleared for transit to its country of destination
2025-08-12 12:57 Processed at outbound depot, Your item has arrived at the outbound mail centre and is being prepared for sending overseas
2025-08-12 02:31 Processed at outbound depot, Your item has arrived at the outbound mail centre and is being prepared for sending overseas
2025-08-11 10:07 Picked up/Collected, Your item has been collected and is in transit to the outbound mail centre