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Stuck in transit and tracking does not update

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Hi. I ordered 12+ things from Shein and the tracker is not updtating since the 16th of March 2022. I have never had a problem with Shein so i hope they do fix this. Here are my tracking numbers
520000012920153063587334
520000012920153063660174. Thank you

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
I sent the package back to China and it's stuck at the customs. What should I do?
What Are the Reasons That Cause the Loss of Parcels?

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