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Stuck package

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My package is stuck in "Shanghai International Exchange Bureau" , so I'm just wondering if it's still traveling to my location, they just don't have an update, does it go by ship/plane or is it really stuck there at their customs or what?
track number: CY020834560CN

3 Answer(s)

user
Hi Damir,

It's sent by a slow way of China Post. China Post may doesn't provide full tracking service for it. So, you may couldn't get update now. It usually takes about 60-90 days to be delivered. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.
user
but when I ordered the package it said that it should arrive in 21-23 days
user
Hi Damir,

If the seller promised you this, you need to contact the seller to ask for compensation.

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