The package has no further progress.

Asked by Marcel | 6/30/2016 10:38:24 PM

I'm looking for my online-shoping package with track number RF230295953CN. It is said that the package has left the post office of Nanjing International Place of Exchange May 10th, 2016. It almost 2 month since the last track record, and I did not receive my package and there is no further progress on my package. Where it could be? Please help.

1 Answer(s)

Sue 6/30/2016 11:33:44 PM

Hi Marcel,

In general, a parcel from China to Indonesia needs about 15 days and no longer than 25 days to reach. Thus you havn't recieve it, your package may be lost, returned or detained by the customs.

Better contact the sender and ask for compensation as soon as possible.

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