tracked package says delivered but never received

Asked by Norm | 6/10/2026 2:01:19 PM

tracking number is ZA06586551901
states it was delivered but was never received. Who was the local delivery company? How can I recover the package?

You may get the answer from the following articles:

Why can't I track my China Post package?

Why Do I Receive A Package from China That I Didn't Order?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 6/11/2026 3:00:44 AM Reply

Hi Norm,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

I haven’t received my package, so I tracked it and it said delivered. (0 reply)

I ordered a jacket off line and I haven’t received it , but when I tracked it; it said delivered…..This was 12/20/2023

Delivery not received (0 reply)

Hi
AM988040616CN
I have tracked this item and it states it has been delivered. it has not been delivered. I have not received it. I was in all day and no delivery came on the 20th November. I have also checked my CCTV and nothing was delivered. I have checked with all my neighbours, no delivery has been received. I have paid for an order which states delivered when tracked but I have NOT received the delivery. I have contacted the seller and they said they can’t help.

I have received no tracking since Colchester DO (1 reply)

Tracking number LZ089450737CN
Item tracked okay en route from China. Has been at Colchester DO since 29.05.20 at 12.31. Is it still tracked from the Uk. If not, how many days should I wait for it to be delivered. Today is 04.06.20

tracked package says delivered but never received (1 reply)

Package not delivered at the shipping address. (1 reply)

package AM343394657CN don't received (0 reply)

Pack delivered (2 replies)

Package not Delivered (1 reply)