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Tracking a package

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Hi I have been tracking my orders tracking number which has had no update since the 2nd of April I have been in contact with Royal Mail and they have told me my details don’t match up with the tracking number and that I have to ring china post to speek to the carrier which they never answer the phone I’m in the uk and just cannot get on the phone with them my tracking number is LV731916309CN can you find out where this parcel is heading or at least tell me the postcode it’s heading to

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2 Answer(s)

user
Hi Josh,

I suggest you wait for more days to get update. There should be update recently. If there is no update to the end of this month, you need to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
user
Royal Mail have told me the parcel has the wrong address on but i can’t contact china to get the dilivery address changed

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