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tracking delivery successfully but not received

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hello i am from portugal,my tracking number AQ026851901CN and cv package number is FY23061522564978806 this it is showing delivered successfully but still i didn’t receive.

1 Answer(s)

user
Hi rabindra rana,

If you don't get it, you need to contact the seller to ask for the new tracking number in Portugal. Then, use the number to check with your local post courier about the address they delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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