China Post: 86 10 11185 EMS: 86 10 11183

Tracking number says parcel delivered but nothing received.

|

I cannot get in touch with the customer care for Astawear where I ordered the goods, when I send an email they bounce back and contact details are invalid. When I track the parcel using the received tracking number, it shows that the parcel has been delivered yet I haven't received anything.

You may get the answer from the following articles:

1 Answer(s)

user
Hi Noma,

In normal, if you don't get it, try to contact the seller to check it for you. If he doesn't reply, it may be a scam. We have found many sellers use china post parcel to ship some junk to another address. The shipping is real, but the parcel does not contain the goods you purchased and the parcel address is not even to your address either. You need to call your bank and report fraud to get refund asap.

Related Questions

Tracking number says parcel delivered but nothing received. (1 reply)

I cannot get in touch with the customer care for Astawear where I ordered the goods, when I send an email they bounce back and contact details are invalid. When I track the parcel using the received tracking number, it shows that the parcel has been delivered yet I haven't received anything.

Sir any update of my percel (1 reply)

this is tracking number QBS620243455CD
Sir my parcel delivered my home city but not delivered to me I asked my courier services they say we are not received received your parcel and this tracking number not our service code
Please guide how to find my parcel
Please give me my country tracking number

Parcel not delivered (3 replies)

Hello, please help me I sent a parcel from the United Kingdom Tracking Number: RU744750072GB and when I track it on China Post it says it has been delivered, however the person the parcel is for tells me they have not received it
Could you please provide me with more information to prove the parcel has been received
Thank you
Janice

Answer This Question

Thank you!Your answer has been posted successfully!