Tracking status for my phone case

Asked by Kim | 8/1/2018 1:10:00 AM

I ordered my phone case at July 19, and It's status for 17TRACK is 'mutual seal'. I just found that 'mutual seal' status is security check fail, so can I know what is the problem? My tracking number is RY225655883CN. Thank you.

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1 Answer(s)

Daisy 8/1/2018 3:05:25 AM

Yes, it has some problem and was ready for return back yesterday. But it's ready to be sent again today. You need to track it in the next days and see if it could leave China successfully.

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