Undelivered package
Asked by Ryan |
0
Hello my package says it’s been delivered but has not been. I have been through various channels but trying yourself as a last resort. Do you have any proof of delivery? Tracking number is AS136353617CN
Kind regards
Kind regards
You may get the answer from the following articles:
1 Answer(s)
We could only provide you with the tracking information. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation and provide the proof of delivery. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.