Undelivered Package

Asked by Venkat | 6/18/2020 4:17:29 AM

Hello, the tracking number is Lx137041142cn. The status of the package shows delivered, but I haven’t received the package. Please let me know what happened.
Regards
Venkat.

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1 Answer(s)

Daisy 6/18/2020 7:09:19 AM

Hi Venkat,

You need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Japan Post to reflect the problem and check it for you as soon as possible.

Number: LX137041142CN
Package status: Delivered (34 Days)
Country: China -> Japan
2020-06-18 16:16, TOKYO, ADACHIKITA, 121-8799, Final delivery
2020-06-18 01:00, KANAGAWA, KAWASAKIHIGASHI, 219-8799, Departure from inward office of exchange
2020-06-17 16:55, TOKYO, ADACHIKITA, 121-8799, Processing at delivery Post Office
2020-06-17 09:00, KANAGAWA, KAWASAKIHIGASHI, 219-8799, Held by import Customs
2020-06-17 00:59, KANAGAWA, KAWASAKIHIGASHI, 219-8799, Arrival at inward office of exchange
2020-05-15 01:23, CHINA, GUANGZHOU EMS, Dispatch from outward office of exchange
2020-05-14 21:17, CHINA, GUANGZHOU, Arrival at outward office of exchange
2020-05-14 17:36, CHINA, Posting/Collection

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