☰
China Post: 86 10 11185 EMS: 86 10 11183
  1. Home
  2. Q & A

Undelivered parcel

|

I have not received my package!
Tracking number is AT140582443CN.
I was informed by the sender that the package has been delivered and to "check with my neighbours " to see if they have it.
I can confirm that my neighbours do not have it and no person delivered any items to my address on the day that was indicated on the Tracking. This was confirmed with CCTV on my property and me being home that day the 27th November 2023. There was also no advice left stating that they had attempted delivery.
Can you please investigate this matter urgently as this item is expensive!
Kind Regards
Melissa Treu

You may get the answer from the following articles:

Wrong parcel address. How to change it?
What Are the Reasons That Cause the Loss of Parcels?
Why is my package stuck in transit for so long?

0 Answer(s)

Related Questions

Undelivered Parcel (0 reply)

RN821653543GB -tracking

Hello,

My parcel is said to be undelivered but there is security where I live 24/7 and they said there was no note left - I need this parcel to be redelivered thank you

Undelivered CH096721130US (1 reply)

I sent a parcel from US to China. Tracking information says held at post office and undelivered.
What do I do?

Parcel is undelivered. Left the notice card (1 reply)

Hi

My parcel is undelivered. LZ323085064CN this is my tracking number. It is showing that notice card left at the site. But I didn’t receive it. I checked mailing box as well. Can you please provide me more information.
Thankyou

Undelivered (0 reply)
If the parcel was undelivered, or delivered to another person I do not know? (0 reply)
Shipment undelivered because they couldn't locate the recipient. ZA02794608901 (1 reply)
AM612060294CN Undelivered (0 reply)
Parcel Undelivered (0 reply)

Answer This Question

Thank you！Your answer has been posted successfully!

China Post Tracking

Recommended Articles

Why is my package stuck in transit?

How to send parcels to foreign countries by china post

How long does it take to ship via China Post?

Why can't I track my china post package?

How do I track a package from China?

Wrong parcel address. How to change it?

China import and export regulations 2026

Hot Topics

Where is my parcel (480 replies)
parcel has been stuck in GuangDongShengGuangZhouShi 51000061 (250 replies)
Parcel still at Exchange Bureau in Guangzhou (147 replies)
Scammer from China sends unwanted parcels to European People! (139 replies)
Where is my package? (137 replies)
Parcel stuck in Shanghai sorting center! HELP! (87 replies)
Complaint (81 replies)
Parcel delivery which I did not order (74 replies)