Dear Sir,
I received an email regarding an undelivered parcel. The reason for this is that I am unavailable to receive it during the daytime. Could you please arrange for the courier to leave the parcel at the reception and inform me once it has arrived?
Thank you very much for your assistance.
Kate

RN821653543GB -tracking

Hello,

My parcel is said to be undelivered but there is security where I live 24/7 and they said there was no note left - I need this parcel to be redelivered thank you

I sent a parcel from US to China. Tracking information says held at post office and undelivered.
What do I do?