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Update on Package

Asked by Alexis | 5/15/2020 7:20:43 AM

I placed an order 2 weeks ago on 05/01/2020. I received an email update on 05/07/2020 with a tracking number. When I tracked the package it says a "Logistics Order Created/Order Information Received" on 05/02/2020. There have been no updates to it since then, The tracking number is LY225008062CN. Any information would be helpful. Thank You!

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2 Answer(s)

Daisy 5/16/2020 2:16:01 AM

Hi Alexis,

There is only 'Logistics order created' shown in tracking information for it because the seller just created the order on May 2 but hasn't shipped it. You need to push the seller to ship the package immediately.

Bob Ainsworth 5/18/2020 12:23:18 PM

Tracking number LY192154811CN
Last status 2020-05-03 "Shanghai, delivered to air transport"
No update for 15 days.
When will this item ship?
Thank you.

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