URGENT! CAN ANYBODY TELL ME WHAT'S HAPPENING??? I HAVE NO MORE PATIENCE!!!

Asked by Mabel | 3/22/2018 1:57:51 PM

Hi, my track is RY793433178CN, I've bought the product in January 22nd, I've been waiting for several days, more than the six weeks the seller tells and finally as they wrote my address in the wrong way, my product which I've already paid in January was sent back again to China or I don't know were.
I wrote several tymes asking the seller what happens and he only tells me to be patient that my product is on the way.
By now my track is at the same place since march 14th and it doesn't move.
I copy the page in order you can see what I say and to give me an answer because I want my product NOW!!!
THANKS!

Origin : China - Cache time: 2018-03-22 13:03:35(GMT-3)
2018-03-14 14:31
Qingdao Processing Center, has been imported mutual seal (domestic)
2018-03-14 09:43
Qingdao, opened and dismantled
2018-03-11 15:28
Beijing processing Center, has imported mutual seal (domestic)
2018-03-11 11:07
Beijing, opened for demolition
2018-03-05 11:45
Return of destination Country
2018-03-05 11:04
Buenos Aires processing Center, had left
2018-02-28 11:11
Argentina, post Office throw
2018-02-28 10:21
Customs clearance of the destination country
2018-02-21 08:33
Transfer to Customs
2018-02-21 07:55
Have reached the destination country
2018-02-09 09:25
Delivered by air transport
2018-02-07 06:55
Delivered by air transport
2018-02-07 00:20
Beijing Processing Center, arriving
2018-02-06 18:33
Beijing Processing Center, export Direct Seal
2018-02-06 10:34
BEIJING, the export has been opened and dismantled
2018-02-04 16:10
Qingdao Processing Center, has been exported to each other (domestic)
2018-01-29 08:53
Qingdao, opened and dismantled
2018-01-26 17:53
Shandong Qingdao Receiving and forwarding center, has left, the next station processing center
2018-01-26 16:19
Shandong Qingdao Receiving and forwarding center, has been sealed
2018-01-26 12:20
Shandong Qingdao Collect and send the center, has received the mail
2018-01-24 19:47
Logistics order has been created (fast selling platform)

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4 Answer(s)

Kitty 3/22/2018 6:56:45 PM

May the tracking stops after it's in Qingdao and the package moves actually. You'd better watch the scheduled date on Aliexpress and if you couldn't get it before the date, open a dispute to get refund.

Mabel 3/23/2018 6:01:01 AM

I didn't buy it by Aliexpress, the seller is Nalai&Co. They told me the track is moving but I see it's at the same place since march 14th. I don't want my refund, I want my product.

Mabel 3/23/2018 6:01:01 AM

I didn't buy it by Aliexpress, the seller is Nalai&Co. They told me the track is moving but I see it's at the same place since march 14th. I don't want my refund, I want my product.

Kitty 3/24/2018 6:40:58 PM

Hi Mabel,

The tracking information shows this is sent from a seller on AliExpress. If it moves, you should get it in the next week.

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