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verification code doesn't work

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Dear Sirs, I cannot track the shipment because of the verification code : it doesn't recognize the verification code I'm typing. While I'm typing exactly the code I see.
How to handle pls ?

Tks in advance.

3 Answer(s)

Let me know your tracking number please. I'll help you to check.
My verifaction code doesn't work.Can anyone help me?
AQ478814485CN is my #

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