Waiting over 3months and no update

Asked by Jay | 6/30/2020 7:10:04 PM

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I ordered an item over 3 months ago and have not recieved the item or had any further updates of its location. The tracking ID also says expired. Could uou plesse advise?

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1 Answer(s)

Daisy 7/1/2020 10:29:41 PM

Hi Jay,

It usually takes about 30-60 days to have update showing it arrives in UK after it was delivered to air transport. As it has been over three months, it's not normal. You need to contact the seller as soon as possible to get refund.

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