Hi, the status of 945137465568 says awaiting collection. The buyer states it is with Fedex. Can you please advise as it states its been awaiting collection since the 19th?

What does 'Collection' mean in China EMS tracking status?

I was waiting for my courier over the past few weeks and when I checked the status of my courier today, I found that it is in the collection point and the recipient has to collect it by presenting an original ID, in this case it's me. But I don't have the information about the collection point, where it is located, which service it belongs to, and etc...Here is the details of my parcel ID 344136 shipped by china post LZ142327620CN