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Unknown Collection Point

Asked by R | 5/25/2020 4:01:19 AM

Concerning: AS809019859CN

Tracking information says awaiting collection but does not provide a Collection location. Where must we go to pick up this package? Can a street address be provided for the holding facility? (We have received no phone call, no attempt for delivery.) Thank you!

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1 Answer(s)

Daisy 5/25/2020 5:26:57 AM

Hi R,

It's not arrived in your country. It's still in China. You need to contact the seller to reflect the problem and give you a solution as soon as possible.

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