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What happened with my package?

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Hi!
My package EA458066465CN wasn't delivered due to covid-19 and now it appears like it expires, what does this mean? Who do I need to contact to know what is the next step to receive my item.
Waiting for your response, thank you.

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1 Answer(s)

user
Hi CYNTHIA,

It should be transited to Naning city and leave from there. But it's still stuck in Shanghai now. You can contact the seller to get refund if you don't want to wait for more days.

Number: EA458066465CN
Package status: Expired
Country: China -> Mexico
2020-06-01 19:34, Shanghai, leave the Shanghai International Mail Exchange Station, next stop, Nanning International Parcel Processing Center(via transfer)
2020-05-31 19:26, Shanghai, Delivered by Airline
2020-05-27 14:50, Shanghai, International Mail Processing Center has been exported to direct seal
2020-05-25 10:17, Shanghai, Shanghai International Mail Exchange Station Returned
2020-03-28 22:39, Shanghai, International Mail Processing Center has been exported to direct seal
2020-03-28 09:22, Shanghai, Arrival at the International Mail Processing Center (via transfer)
2020-03-28 06:02, Suzhou City, leave the Suzhou Express Processing Center, the next stop ,International Mail Processing Center
2020-03-26 17:05, Suzhou City, leaving the Suzhou International Warehouse Allocation Department, the next stop "Suzhou International Swap Bureau"
2020-03-26 16:48, Suzhou City, Suzhou International Warehouse Allocation And Investment Department has received

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