China Post: 86 10 11185 EMS: 86 10 11183

When I track my package, system says securit check, return.

|

My tracking number is LZ230986579CN. When I check my tracking history, I saw a loop as following:
Arrival at shenzen, going to guangzhou then return from security check, again guangzhou, again shenzen, again guangzhou and return from security check...
What is the problem with this package? Also, the same seller sent me another package but I received it quickly. Although the package LZ230986579CN was sent erlier, it never arrived at my country. Help me please.

You may get the answer from the following articles:

3 Answer(s)

user
Hi ugurgozutok,

It didn't pass the check and will be checked again. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller, contact the seller to give you a solution as soon as possible.
user
Its updated again, now it says "Shenzhen, import customs release". What does it mean? Thank you.
user
Hi ugurgozutok,

It means it's on the way back to the seller now.

Related Questions

When I track my package, system says securit check, return. (3 replies)

My tracking number is LZ230986579CN. When I check my tracking history, I saw a loop as following:
Arrival at shenzen, going to guangzhou then return from security check, again guangzhou, again shenzen, again guangzhou and return from security check...
What is the problem with this package? Also, the same seller sent me another package but I received it quickly. Although the package LZ230986579CN was sent erlier, it never arrived at my country. Help me please.

track number (2 replies)

I check the track. I enter the captcha. The system says: "Server is busy, please track later!" What does this mean?
this is the track number LX119670521CN

Where is my package? (1 reply)

Hi, the seller send my package on October 18 and I only could track my package until October 21. The November 14 I track again my package and I realized that my package was returned to China and I don't why I never receive my product and I want to know if my package will return to the seller or it will return to the US again? I can not communicate with the seller. The number track is LY500759262CN

Package (1 reply)

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!