Where are my items

Asked by Nicola | 4/7/2020 4:45:51 AM

Hi could you please provide me with updates on parcels:

LO867350305CN - this package has no visible update for me and seems to be stuck since 5th March 2020
LO939494638CN - this is also stuck with no visible update

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2 Answer(s)

Daisy 4/7/2020 5:46:32 AM

Hi Nicola,

LO867350305CN and LO939494638CN are stuck in China now. You need to contact the seller to reflect the problem and get a solution if it stucks for over a month.

LO962756222CN is en route to UK now.

Nicola 4/7/2020 6:19:37 AM

You advised me last week that LO867350305CN was already enroute to UK but now have said it is stuck in China.... how is this possible?

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