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Where can I pick up the package? I never received a note.

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I am waiting for order LZ318192397CN. It says it was available for pik up until today but I never received a note. Where can I pick up the package?

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1 Answer(s)

user
Hi Evelyn,

It's on the way back now. You need to contact Australia Post to check if you could still pick up as soon as possible.

Number: LZ318192397CN
Package status: Alert
Country: China -> Austria
Destination:
2025-11-18 14:58 1170, returned
2025-10-31 16:45 1170, ready for pick up
2025-10-31 10:11 1170, Item is out for delivery
2025-10-31 08:33 1170, Item is out for delivery
2025-10-30 16:58 1000
2025-10-30 09:12 1000, Customs declaration completed
2025-10-30 08:14 AT, Item in customs declaration process
2025-10-30 08:14 AT, Item arrived in Austria
2025-10-23 04:09 CN, Item ready for international transport
2025-10-23 04:09 CN, Item forwarded to destination country
2025-10-22 21:36 CN, Item being processed in country of origin
2025-10-19 15:56 CN, Item posted abroad
Origin:
2025-11-19 01:21 Arrive at the Overseas Transit Bureau
2025-11-19 01:16 Arrive at the Overseas Transit Bureau
2025-11-18 15:58 Tried delivery/delivery failed (unclaimed/mail returned to sender)
2025-11-18 15:58 Overseas import canceled (unclaimed)
2025-10-31 17:45 Arrive at overseas pick-up point
2025-10-31 17:44 Trial delivery/delivery failed (/customer notified)
2025-10-31 11:12 Arrive at overseas pick-up point
2025-10-31 11:11 Arrive at overseas pick-up point
2025-10-31 09:33 【AT】Arrange delivery
2025-10-30 10:13 Overseas import customs release
2025-10-30 10:13 Leaving the [Austria] Processing Center
2025-10-30 10:12 Overseas import customs approval, taxes and/or duties required to be paid
2025-10-30 10:12 Leaving the [Austria] Processing Center
2025-10-30 09:14 The overseas import customs retains it for inspection (waiting to be submitted to the border agency/security department)
2025-10-30 09:14 Send to overseas import customs
2025-10-30 09:14 Arrive at the destination processing center
2025-10-29 22:25 Arrive at destination
2025-10-29 08:50 Plane arriving
2025-10-29 04:30 Airline departure
2025-10-26 09:22 Airlines receive
2025-10-26 09:20 Guangzhou 51040033, handed over to the carrier for transportation
2025-10-23 06:42 Guangzhou 51040034, the email has left [Guangzhou International Exchange Bureau] and is being sent to the next stop.
2025-10-23 06:09 Guangzhou 51040034, [Guangzhou Bureau of International Exchange] has been exported directly
2025-10-23 06:09 Guangzhou City 51040034, Export Customs/Release
2025-10-22 23:36 Guangzhou City 51040034, delivered to export customs
2025-10-21 15:34 Guangzhou 51040034, the mail arrived at [Guangzhou International Exchange Bureau]
2025-10-21 15:03 Guangzhou 51000061, the email has left [Guangzhou Aviation Center] and is being sent to the next stop.
2025-10-21 15:03 Guangzhou 51000061, the mail arrived at [Guangzhou Aviation Center]
2025-10-21 11:35 Guangzhou City 51000061, the mail arrived at [Guangzhou City] and is ready to be sent to [Guangzhou Aviation Center]
2025-10-21 10:11 Fuzhou City 35022100, the mail has been flown from [Fuzhou City] to [Guangzhou City]
2025-10-21 06:58 Fuzhou City 35022100, the mail has left [Fuzhou Aviation Center, Fujian Provincial Delivery Division] and is being sent to the terminal for security inspection
2025-10-21 06:58 Fuzhou City 35022100, the mail arrived at [Fuzhou Aviation Center, Fujian Provincial Shipping Division]
2025-10-20 17:24 Fuzhou City 35022200, the email has left [Fuzhou International Exchange Bureau] and is being sent to the next stop.
2025-10-20 08:40 Fuzhou City 35022200, delivered to export customs
2025-10-20 02:31 Fuzhou City 35022200, the mail arrived at [Fuzhou International Exchange Bureau]
2025-10-19 22:41 Putian City 35110040, the mail has left the [Putian City Mail Processing Workshop] and is being sent to the next stop.
2025-10-19 22:41 Putian City 35110040, the mail arrives at [Putian City Mail Processing Workshop]
2025-10-19 19:45 Putian City 35120028, the mail has left [Xianyou County Longxian Distribution Point] and is being sent to the next stop.
2025-10-19 19:45 Putian City 35120028, the mail arrived at [Xianyou County Longxian Distribution Point]
2025-10-19 19:44 Putian City 35126200, the email left [Xianyou County Licheng Investment Department] and is being sent to [Fuzhou International]
2025-10-19 19:44 Putian City 35126200, the mail has been sorted at [Xianyou County Licheng Investment Department] and is ready to be sent out
2025-10-19 17:56 Putian City 35126200, China Post has received the mail
2025-10-15 02:30 Putian City 35126200, your email has been reviewed by EU Customs and will be sent to the next step for processing.
2025-10-14 21:13 Putian City 35126200, According to the requirements of EU Customs, your mail is being pre-declared (from October 2, 2023, all air items entering the EU must be pre-declared)

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