Did not receive a note when missing the delivery

Asked by Iris | 12/12/2018 4:16:39 AM

Hello,
My track code said that the delivery attempt failed, but I have never received a note from where I could pick up the package. Now I have no idea where I should be to pick it up.

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 12/12/2018 4:55:11 AM Reply

Hi Iris,

You need to contact the carrier in charge of delivering the package to you to ask how to get it. If you don't know who is the carrier, provide your tracking number here. I'll help you check.

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