Hi Serge,

According to the tracking information, AM775096117CN was delivered on April 7. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Number: AM775096117CN
Package status: Delivered
Country: China -> Canada
2025-04-07 09:45 Delivered【Chicoutimi,G7J 1N5】, ready to invest
2025-04-06 21:25 Dispatching【Chicoutimi, G7J 1N5】, Delivery
2025-04-06 01:04 Departure from Processing Center【Chicoutimi,G7J 1, Express delivery departure processing center
2025-04-03 20:45 Arriyal at Processing Center【Chicoutimi,G7J 1N5】, Express delivery arrival processing center
2025-04-01 23:16 In Transit【QC】, express delivery is being shipped in China
2025-03-31 07:43 Arrival at 【CA】, Arrival
2025-03-28 11:31 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-03-27 20:07 Departure from [Shenzhen], departure
2025-03-26 20:00 Received by Carrier 【Shenzhen】, carrier receiving
2025-03-26 09:57 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-03-25 22:08 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-03-25 10:37 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-03-25 00:26 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-03-24 18:43 Changsha City, China Post has collected emails