China Post: 86 10 11185 EMS: 86 10 11183

Where is my package???

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Says delivered on 21/10/2023 @1907.
I was home all day and night and as it was a Saturday I know there were no Couriers working as I myself am a courier. I've referenced the tracking number AM097167068CN to all the carriers in nz and no one can say they have seen this. Can you confirm with me who carried it in nz please. Also who the sender was as I've tried contacting them but the contact details are incorrect.

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1 Answer(s)

user
Hi Hare Awatere,

According to the tracking information, AM097167068CN was delivered to Christchurch,CAN 8013 on October 21. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: AM097167068CN
Package status: Successfully received (17 days)
Country: China -> New Zealand
2023-10-21 19:10 Christchurch,CAN 8013, Already delivered
2023-10-20 04:33 Christchurch,CAN 8013, out for delivery
2023-10-17 15:02 CAN DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-15 17:14 CAN DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-13 10:10 CAN DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-12 07:56 CAN DISTRIBUTION CENTER, the shipment is being transshipped within the country
2023-10-11 09:25 CAN DISTRIBUTION CENTER, the shipment leaves the processing center
2023-10-09 22:59 CAN DISTRIBUTION CENTER, the express delivery processing center
2023-10-09 01:46 NZ, customs clearance in destination country completed [NZ]
2023-10-08 15:36 NZ, the express arrives at the customs [NZ] and is waiting for customs clearance.
2023-10-08 03:39 NZ, arrival
2023-10-07 14:36 Shenzhen City, Departure
2023-10-06 22:35 Shenzhen City, Carrier Received
2023-10-04 23:35 Changsha City, China Post has received the mail

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