Where is my package?

Asked by Salma Hussain | 6/12/2025 2:10:16 PM

The tracking number that was provided states that my package was delivered yesterday but it wasn’t. I’ve been trying waiting for over a month for my package, and have no idea which delivery company to contact or get directions from.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

1 Answer(s)

Daisy | 6/12/2025 6:42:22 PM Reply

Hi Salma Hussain,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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