China Post: 86 10 11185 EMS: 86 10 11183

Where is my package?

|

I have supposedly received my package. It shows "delivered", I have looked everywhere including my neighbours, there is nothing. I have contacted the seller which said there is nothing they can do, it is on you. Can you tell me where my package has been delivered? HBGJ0023325893YQ

You may get the answer from the following articles:

1 Answer(s)

user
Hi Wendy,

We are only a tracking platform. The seller uses Hanbang Supply Chain (瀚邦供应链) to ship it. Tracking information shows it was delivered on July 15. If you don't receive it, you need to contact the seller to require them to contact Hanbang Supply Chain to check it for you in time. They cooperate with that courier and they need to check it for you.

Order number: HBGJ0023325893YQ
Package status: Successfully received (29 days)
Country: China -> New Zealand
2025-07-15 14:18 Auckland, 0618, Delivered
2025-07-12 18:19 Auckland, package is on the way
2025-07-10 07:33 Auckland, Leaving the sorting center
2025-07-07 05:31 Arrive Auckland, at the sorting and distribution center
2025-07-04 09:13 Leave the processing center and transport to Auckland processing center
2025-07-03 04:16 Internationaliy Package received at processing center
2025-07-02 02:19 transfer to local acting company International self-operation team
2025-06-28 23:50 local carrier Agent Import customs clearance
2025-06-26 15:32 Item arrives at destination airport
2025-06-23 07:14 Departure from the airport of origin domestic
2025-06-20 11:24 Arrival at domestic internationality airport
2025-06-18 14:49 Goods leave the operation center
2025-06-17 07:02 Arrive at the cross border receiving point
2025-06-16 18:36 Order information received

Related Questions

Where is my package (12 replies)

I have a package coming from China Post with tracking AQ604698907CN. When I look up the status of the package it shows out for delivery on October 9th. However, we have not received the package and was not informed to pick up the package either. I am wondering where this package is and when it will be redelivered.

package's information is no longer updated (3 replies)

I have a package from the Netherlands, and it was sent to China in last December. However, after the package failed to deliver (I received no message or call), the package somehow was sent back and the last time the specific location was given was one month ago in Shanghai. And the website shows that package was sent to another carrier. Is the package was sent back to the Netherlands? How can I have my package????

the package code is RI108912006NL

Package not found (3 replies)

Hello,
I have a package coming from China Post with tracking AT015954627CN. When I look up the status of the package it shows delivered on October 13th. However, we have not received the package and was not informed to pick up the package either. I am wondering where this package is and when it will be redelivered.
Thank you

Package lost (3 replies)

Answer This Question

Thank you!Your answer has been posted successfully!