where is my package?

Asked by Nilo | 5/22/2019 8:17:17 AM

Standing to the sender it was posted one month ago.... where is it?
this is the tracking number SYMY110644353
Thanks

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

How do I track a package from China?

Why can't I track my China Post package?

3 Answer(s)

Daisy | 5/22/2019 4:27:26 PM Reply

Hi Nilo,

Which courier do you use to send it? There is no tracking information for it. You'd better contact the courier you use to check it.

Nilo | 5/23/2019 1:13:57 AM Reply

Hi Daisy,
I am the buyer not the seller....the seller/sender is prosperveilUK
The item ws bought via AMAZON UK and this is the infor for traking on the AMAZON site:
Delivery By ChinaPost Tracking ID: SYMY110644353

Daisy | 5/23/2019 7:41:54 PM Reply

It's sent by Sun You Express in Shenzhen, China. There is only the following information available:

2019-04-24 15:57:00 - Pre Alert to UNITED KINGDOM,
2019-04-24 00:00:00 - Your parcel will be with us soon

You'd better contact the seller to give you a solution if you couldn't get it in time.

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