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where is my package?

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LW578027870CN

I just received this up date on my package LW578027870CN. Looks like after sitting for over month the package went from sitting at:

“2020-03-23 18:04 Zhengzhou, delivered to air transport”

to now being at:

“2020-04-25 16:26 Airline departure”

What does this mean? Has it been flying on a plane for 6 days? My package should of been here by now. I received the first part of my order (LW578695613CN) over 4 weeks ago. Where is my package LW578027870CN? Everything was ordered together. I cannot use one item without the other. Where is my package LW578027870CN?
Below is a history on this package.

LW578027870CN

2020-04-25 16:26
Airline departure
2020-03-23 18:04
Zhengzhou, delivered to air transport
2020-03-23 10:39
Zhengzhou City, arriving at Zhengzhou Terminal
2020-03-23 09:46
Zhengzhou City, leaving Zhengzhou International Processing Center, the next stop , Zhengzhou Terminal
2020-03-22 17:46
Zhengzhou City, Zhengzhou International Processing Center has been exported directly sealed
2020-03-19 12:55
Zhengzhou City, leaving the International Express International Express, the next stop , Zhengzhou International Processing Center
2020-03-19 11:18
Zhengzhou City, International Express International Express has received, agent: Liu Kunyang, Tel: 18595676972
2020-03-08 20:39
Logistics order create

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3 Answer(s)

user
Hi DMW,

It has left China and is still in transit to the US now. Please wait for more days to get update. It may be delayed due to some reason.
user
LW578027870CN
Thank you for replying to my question. This is the reply you sent.

Daisy 5/4/2020 1:29:28 AM
Hi DMW,
It has left China and is still in transit to the US now. Please wait for more days to get update. It may be delayed due to some reason.

According to the tracking records, my package left China on:
"2020-04-25 16:26
Airline departure"
So you mean to tell me that it has been flying to 10 days? How is that even possible?
I truly mean no disrespect, but can you explain why I received part of my order (LW578695613CN) within 3 weeks of placing my order and the rest of the package is somehow still in transit to the United States?

You stated that,
"it has left China and is still in transit to the US" now.
Exactly where in transit is it again?

You state to:
"Please wait for more days to get update."
How many more days should I wait again?

You sated:
"It may be delayed due to some reason."
Exactly what does this mean again?
Where is my package LW578027870CN again?
user
Hi DMW,

It usually takes about 20-40 days to have update showing it arrives in the US.

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