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Where is my Package Update on Delay Please


I sent package from Australia on 2021/10/27 Express Post ..the last information I can see is that it has been in Chongqing Customs for a long time ..Tracking number is EJ28287827AU
It has been there since 2021/11/10 Wednesday 7.29 pm The person to receive is very concerned about the delay in not having received the package as yet
A reply would be greatly appreciated
Kind Regards

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5 Answer(s)

Hi steve,

EJ28287827AU is not a right tracking number.
Apologies i missed a didgit it should be EJ282878274AU could you please try new number
Kind regards
Hi steve,

It's waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system ( to check or call China customs service number 12360 to check.

2021-11-10 16:37 Chongqing, import customs retained for inspection
2021-11-10 15:37 Chongqing City, pending declaration by the recipient to customs
2021-11-10 08:59 Chongqing, sent to import customs
2021-11-09 15:08 Chongqing City, leaving the Chongqing Mail Processing Center, the next stop of the Chongqing International Mail Processing Center (via)
2021-11-09 10:35 Chongqing City, Arriving at the Chongqing Mail Processing Center (via)
2021-11-08 04:00 Shanghai, leaving the Shanghai Aviation Center, the next stop of the Chongqing Mail Processing Center (via transfer)
2021-11-08 01:27 Shanghai, Arrival at Shanghai Aviation Center (via)
2021-11-02 01:22 Sydney, Leaving The Export Exchange Office (not yet arriving at China Post)
2021-11-02 01:19 Sydney, arrive at the Overseas Export Swaps Bureau
2021-10-28 12:42 Adelaide, arrive at the Overseas Export Swaps Bureau
2021-11-10 16:37 CHONGQING (CN), CHINA, Held by customs
2021-11-10 08:59 CHONGQING (CN), CHINA, Received by customs for clearance
2021-11-10 08:58 CHINA, Sorted at facility
2021-11-07 12:34 SHANGHAI (CN), CHINA, Handed back to postal carrier for delivery
2021-11-07 04:53 SHANGHAI (CN), CHINA, Received by customs for clearance
2021-11-07 04:52 Landed in China
2021-11-05 21:41 Ready for postal carrier to collect
2021-11-02 21:05 Flight departed
2021-11-02 18:49 Received by air carrier
2021-11-02 01:22 SYDNEY NSW, Cleared and awaiting international departure
2021-11-02 01:19 SYDNEY NSW, Arrived at airport facility
2021-11-02 00:01 SYDNEY WEST NSW, Item processed at facility
2021-10-28 12:42 ADELAIDE SA, Arrived at airport facility
2021-10-27 09:54 EDWARDSTOWN SA, Received by Australia Post
Thank you for your assistance.

I really appreciate your help i will pass on to receiver
Thank you for your hard work
Kind regards
I sent package from Australia on 2022/04/08 Express Post to China ..the last information I can see is that Ready for postal carrier to collect on the 19th, and I've called Aupost on the 26th, they dont have other new update ..Tracking number is EJ290897496AU
Normally what does this means? is my parcel lost in the airport???
Kind Regards

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