Hi Erin griesemer,

According to the tracking information, ZA00391567401 was delivered on June 9. If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to China Post to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Order number: ZA00391567401
Package status: Successfully received (20 days)
2025-06-09 12:35 US 29483-5398, it has been submitted to [US]
2025-06-07 19:56 Out for Delivery SUMMERVILLE 29483-5398, Delivery [US]
2025-06-06 15:33 SUMMERVILLE 29483-5398 DISTRIBUTION CENTER, Express delivery arrival processing center [US]
2025-06-04 18:20 SUMMERVILLE Grand Prairie DISTRIBUTION CENTER, Express delivery departure processing center [US]
2025-06-01 15:13 SUMMERVILLE Grand Prairie DISTRIBUTION CENTER, Express delivery arrival processing center [US]
2025-05-29 16:54 united states Customs Clearance Completed, customs clearance completed by target country【united states Customs Clearance Completed】
2025-05-27 12:22 Arrived united states Import declaration in progress, 抵达【LAX】
2025-05-24 15:26 HKG, Departure【HKG】
2025-05-23 16:46 HKG, export customs clearance completed [HKG]
2025-05-20 17:08 Quanzhou City, the email left [Quanzhou International Business Department] and was sent to [Quanzhou City]
2025-05-20 17:05 Quanzhou City, the email has been sorted at [Quanzhou International Business Department] and is ready to be sent
2025-05-20 16:16 Quanzhou City, China Post has collected emails