China Post: 86 10 11185 EMS: 86 10 11183

Where my package

|

It say delivered
But there is no package

You may get the answer from the following articles:

3 Answer(s)

user
ACM135004652CY

aun no llega a mis manos

It hasn't reached my hands yet.
user
Hi Felix Moreno,

It's shipped by Guangzhou Red Cloud International Trade Co., Ltd. (红云邮贸). Tracking information shows it was delivered on April 21. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.

Order number: ACM135004652CY
Package status: Successfully received (42 days)
Country: China -> Peru
2025-04-21 13:45 Delivered Cajamarca 06003
2025-04-19 21:47 Out for Delivery Cajamarca 06003
2025-04-18 19:32 Arrive at the Mail Processing Center Cajamarca 06003
2025-04-17 18:55 Customs clearance completed
2025-04-14 21:22 The import customs keep it for inspection
2025-04-10 23:18 customs clearanceisin progress
2025-04-07 18:09 Arriveat Airport
2025-04-03 20:39 Departure【HK International Airport】
2025-03-31 18:35 China The airlines are shipping, transshipment overseas destinations [airline departure], international mail transportation is being transferred
2025-03-27 15:46 Airline accepts 【Hong Kong】
2025-03-24 13:53 China The goods are being cleared through customs【customs clearance】, mail international transportation is being forwarded
2025-03-21 18:38 Delivered to the carrier for transportation【Hong Kong】
2025-03-17 19:37 China leaves [Hong Kong Processing Center] has been exported and shipped, express delivery leaves the processing center
2025-03-13 21:34 Hong Kong Arrival [Hong Kong Processing Center], Express delivery Arrival Processing Center
2025-03-11 10:29 Shenzhen, cargo leaves operation center
2025-03-11 10:20 Shenzhen, arrive at the delivery point
2025-03-10 15:17 Electronic information on goods has been received
user
Hi Judy,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

Related Questions

Where is my package (12 replies)

I have a package coming from China Post with tracking AQ604698907CN. When I look up the status of the package it shows out for delivery on October 9th. However, we have not received the package and was not informed to pick up the package either. I am wondering where this package is and when it will be redelivered.

package's information is no longer updated (3 replies)

I have a package from the Netherlands, and it was sent to China in last December. However, after the package failed to deliver (I received no message or call), the package somehow was sent back and the last time the specific location was given was one month ago in Shanghai. And the website shows that package was sent to another carrier. Is the package was sent back to the Netherlands? How can I have my package????

the package code is RI108912006NL

Package not found (3 replies)

Hello,
I have a package coming from China Post with tracking AT015954627CN. When I look up the status of the package it shows delivered on October 13th. However, we have not received the package and was not informed to pick up the package either. I am wondering where this package is and when it will be redelivered.
Thank you

Package lost (3 replies)

Answer This Question

'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!