Where my package
Asked by Judy |
0
It say delivered
But there is no package
But there is no package
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3 Answer(s)


Daisy
Reply
0
Hi Felix Moreno,
It's shipped by Guangzhou Red Cloud International Trade Co., Ltd. (红云邮贸). Tracking information shows it was delivered on April 21. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.
Order number: ACM135004652CY
Package status: Successfully received (42 days)
Country: China -> Peru
2025-04-21 13:45 Delivered Cajamarca 06003
2025-04-19 21:47 Out for Delivery Cajamarca 06003
2025-04-18 19:32 Arrive at the Mail Processing Center Cajamarca 06003
2025-04-17 18:55 Customs clearance completed
2025-04-14 21:22 The import customs keep it for inspection
2025-04-10 23:18 customs clearanceisin progress
2025-04-07 18:09 Arriveat Airport
2025-04-03 20:39 Departure【HK International Airport】
2025-03-31 18:35 China The airlines are shipping, transshipment overseas destinations [airline departure], international mail transportation is being transferred
2025-03-27 15:46 Airline accepts 【Hong Kong】
2025-03-24 13:53 China The goods are being cleared through customs【customs clearance】, mail international transportation is being forwarded
2025-03-21 18:38 Delivered to the carrier for transportation【Hong Kong】
2025-03-17 19:37 China leaves [Hong Kong Processing Center] has been exported and shipped, express delivery leaves the processing center
2025-03-13 21:34 Hong Kong Arrival [Hong Kong Processing Center], Express delivery Arrival Processing Center
2025-03-11 10:29 Shenzhen, cargo leaves operation center
2025-03-11 10:20 Shenzhen, arrive at the delivery point
2025-03-10 15:17 Electronic information on goods has been received
It's shipped by Guangzhou Red Cloud International Trade Co., Ltd. (红云邮贸). Tracking information shows it was delivered on April 21. If you don't receive it, you need to contact the seller to reflect the problem and require the seller to contact the courier to check it for you in time.
Order number: ACM135004652CY
Package status: Successfully received (42 days)
Country: China -> Peru
2025-04-21 13:45 Delivered Cajamarca 06003
2025-04-19 21:47 Out for Delivery Cajamarca 06003
2025-04-18 19:32 Arrive at the Mail Processing Center Cajamarca 06003
2025-04-17 18:55 Customs clearance completed
2025-04-14 21:22 The import customs keep it for inspection
2025-04-10 23:18 customs clearanceisin progress
2025-04-07 18:09 Arriveat Airport
2025-04-03 20:39 Departure【HK International Airport】
2025-03-31 18:35 China The airlines are shipping, transshipment overseas destinations [airline departure], international mail transportation is being transferred
2025-03-27 15:46 Airline accepts 【Hong Kong】
2025-03-24 13:53 China The goods are being cleared through customs【customs clearance】, mail international transportation is being forwarded
2025-03-21 18:38 Delivered to the carrier for transportation【Hong Kong】
2025-03-17 19:37 China leaves [Hong Kong Processing Center] has been exported and shipped, express delivery leaves the processing center
2025-03-13 21:34 Hong Kong Arrival [Hong Kong Processing Center], Express delivery Arrival Processing Center
2025-03-11 10:29 Shenzhen, cargo leaves operation center
2025-03-11 10:20 Shenzhen, arrive at the delivery point
2025-03-10 15:17 Electronic information on goods has been received

Daisy
Reply
0
Hi Judy,
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.
aun no llega a mis manos
It hasn't reached my hands yet.