why i haven't receive my parcel ?

Asked by BERTHON PASCAL | 6/1/2022 7:35:10 AM

i have paid on 19/3/2022 , the shipping is on the 21:2:2022 delivered on 28:3:2022 but i haven't receive my parcel at home, and it"s nearly 3 months...

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

Wrong parcel address. How to change it?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/1/2022 7:46:50 PM Reply

Hi BERTHON PASCAL,

If it has been delivered but you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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