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Why is my package stuck

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Hi my package has been sitting in one place for over two weeks and is taking a very long time. If am happy to be patient but wanted to see if it was stuck or if there is a problem. Thanks

4 Answer(s)

user
Hi Sophie,

Please provide the tracking number in order to check it for you.
user
Tracking number is UB983828843TW please tell me where my package is
user
Hi Sophie,

It arrived in Australia on May 31 and is waiting to be processed. It may be delayed due to the pandemic. You'd better wait for more days to receive it.

Number: UB983828843TW
Package status: In transit
Country: Taiwan [CN] -> Australia
2020-05-31 10:45, Australia, expected to arrive in the country of arrival
2020-05-30 23:30, Taiwan, export
2020-05-27 13:43, Taiwan, seal
2020-05-27 13:04, Carrier has been contracted, in transit
2020-05-19 13:24, Carrier has contracted
user
Hello, my package stuck at one place for 5 days, may I ask what happened? Thank you.
Here’s the tracking code
CG005070581TW

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