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Why is my parcel going to the wrong country


Why is my parcel going to the wrong country this parcel is meant to be going to new zealand not italy

1 Answer(s)

Hi Andreea,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, the courier may deliver it to the wrong place by mistake. In this case, you need to require the seller to give you a solution (refund you or send one again to you) as soon as possible.

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