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WTF is my package still sitting at the transit hub??

Asked by stephenknox1 | 5/22/2020 12:42:55 PM

Placed my order on 3/8/2020, and it hit your hands on 3/10/2020. Tracking states it departed the transit hub by plane to America on 3/27/20. I can only assume the plane had issues because 2 days later it arrived at the transit hub, and has been sitting there ever since.. I understand a possible 40 day Max delivery, especially during Covid-19, but we are going on 70+ days with no movement...

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3 Answer(s)

Daisy 5/22/2020 9:47:47 PM

Hi stephenknox1,

If you couldn't receive it within the promised time, contact the seller to give you a solution as soon as possible.

Rehan 11/17/2020 11:20:42 AM

Can anyone assist me please. Last known location and update of my parcel was 05/10/2020 (handed over to airlines). Now its 18/11/2020 still no update. Whats going on

Daisy 11/23/2020 1:33:43 AM

Hi Rehan,

There is still no update after October 5. You need to contact the seller to reflect the problem and get a solution if you couldn't receive it in time.

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