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1 of my orders says "shipment cancelled", the other tracking number doesn't work

Asked by Hannah | 4/28/2020 9:06:07 PM

My order LH347694175CN now says "shipment cancelled". What does that mean and will I still be receiving my order?

I also received this tracking number which doesn't seem to be working. LX092809088CN

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1 Answer(s)

Daisy 4/29/2020 1:18:10 AM

Hi Hannah,

There is only 'Logistics order created' shown in tracking information for it because the seller just created the order on April 1 but hasn't shipped it. You need to push the seller to ship the package immediately.

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