Shipment Cancelled

Asked by Deni Albar | 6/9/2019 2:33:31 PM

Greetings,
My tracking number is UR451256292CN
Last status on Aliexpress app tracking is "Shipment cancelled". Can you explain why it's cancelled?, it's really cancelled or it's just because China Post Ordinary (non-register), so I can't tracking it. Thanks

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3 Answer(s)

Daisy 6/9/2019 7:30:25 PM

Hi Deni Albar,

It couldn't be tracked because it's sent by China Post Ordinary Small Packet Plus. If you couldn't receive it before the deadline, open a dispute as soon as possible to get refund.

Aurora Fiorentini 4/10/2020 3:05:30 PM

hi,
on 19 march i ordered a bikini on Shop Low Cost,and today i saw in this site “shipment cancelled”. why? i’ve already paid it. i will receive my bikini?
my tracking number is RE045137701CN.
Aurora Fiorentini

Daisy 4/11/2020 6:19:29 AM

Hi Aurora Fiorentini,

There is only 'Logistics order created' shown in tracking information for it because the seller just created the order on March 31 but hasn't shipped it. You need to push the seller to ship the package immediately.

Number: RE045137701CN
Package status: In transit
Country: China -> Unknown
2020-03-31 09:51, Logistics orders created (quick-selling platform)

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