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shipments cancelled- seller not responding

Asked by jfish | 5/14/2020 2:04:50 PM

Hi there,
I ordered some craft supplies over 2 months ago, I have yet to receive it. When I look up my tracking (RE055738864cn and re056025578cn) it says "shipment cancelled" for both. I am not sure why- can you investigate this further? the seller is not reponding to my emails.

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2 Answer(s)

Daisy 5/14/2020 7:20:45 PM

Hi jfish,

There is only 'Logistics order created' shown in tracking information for them because the seller just created the order but hasn't shipped them. You need to push the seller to ship the packages immediately.

Chris lyons 5/19/2020 5:15:43 PM

I tried to contact seller and cancel shipment. I do not want to receive my package and wish to return to sender.
Order LY256118995CN. Please do not ship this order thanks Chris lyons

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