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31 days of transit

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Hello, please could you help me understand what's going on with my package? Number LO746690915CN, I can't see anything since January 18...also yesterday I checked out on this site and it says: "Departed from Guangzhou, sent to international Milan"... But in the Italian post site I just can see that the package is in the international exchange center..

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3 Answer(s)

Hi Martaf,

It has left China on Jan. 18 and is in transit to Italy now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives. If you couldn't receive it within the promised time, please contact the seller to reflect the problem and get a solution.
Thank you for your prompt answer. So if it has left China on January 18, it's in transit for 31 days! But are you sure that it left China? Italian post told me that the package is still there... I really don't know..
Hi Martaf,

It has left China on Jan. 18 and is still in transit to Italy now. You can not know the exact situation when it's in the middle locations. It usually takes about 30-60 days (after it left China) to reach and there will be further update when it arrives. If you couldn't receive it within the promised time, please contact the seller to reflect the problem and get a solution.

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