AM769167993CN- order delivery

Asked by Emily Edapal | 3/24/2025 2:55:55 AM

AM769167993CN says it has been delivered but I haven't received it, checked with the neighbours as well no delivered was left with them.
What could have happened?

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 4/1/2025 11:52:36 PM Reply

Hi Emily Edapal,

If you don't get it, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller can require China Post to do a formal trace investigation about where it was delivered to. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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